If you have Freshdesk Help Center, it is easy to sync your knowledge base articles to AnswerDash Q&A. Use AnswerDash's contextual self-service to bring your Freshdesk articles to website pages where your visitors have questions, keeping them in the flow of what they are doing and buying!
Point-and-Click AnswerDash Layer with Freshdesk Sync
Once the smart “answer layer” is activated with a click or tap of the AnswerDash tab, your website visitors can easily access Freshdesk articles in the form of AnswerDash Q&A. They simply click or tap the object or text that caused their question, without having to type anything! All relevant questions useful for that object or text are automatically retrieved through our patent-pending Object Search™ algorithm.